At WWT – Woodall Warrior Training, we strive to provide exceptional services and ensure your satisfaction. This Refund Policy outlines the conditions under which refunds may be granted for our services. Please read this policy carefully before making a purchase or engaging in any services provided by WWT.
1. Service-Specific Refund Policy:
Each service offered by WWT may have specific refund conditions and eligibility criteria. The refund policy for each service will be clearly stated on the respective service page or communicated to you at the time of purchase. It is important to review and understand the specific refund terms for the service you are considering.
2. General Refund Conditions:
In general, refunds may be granted under the following circumstances:
a. Service Cancellation: If WWT cancels a service or event for any reason, you will be entitled to a full refund of the amount paid.
b. Dissatisfaction with Service: If you are dissatisfied with the service you received, you may be eligible for a refund. This will be evaluated on a case-by-case basis, and you may be required to provide detailed feedback and reasons for your dissatisfaction.
3. Refund Request Process:
To request a refund, please contact our customer support team within the specified timeframe and provide the necessary information as outlined in the specific refund policy. We will review your request and respond to you in a timely manner.
4. Refund Processing:
Refunds, if approved, will be processed using the original payment method used for the purchase. Please note that it may take some time for the refunded amount to reflect in your account, depending on the policies of your financial institution.
5. Non-Refundable Items and Services:
Certain items and services may be non-refundable. This includes digital products, downloadable content, and services that have been fully provided or utilized.
6. Changes to Refund Policy:
WWT reserves the right to modify or update this Refund Policy at any time without prior notice. Any changes will be effective immediately upon posting on our website.
If you have any questions or concerns regarding our Refund Policy, please contact us. We are committed to addressing your inquiries and providing a satisfactory resolution within the guidelines of this policy.